FAQ
Frequently Asked Questions
Need help? We've answered your most common questions below. Click a topic to learn more.
Contact Us
How Can I Get Help?
We offer phone, email, and live chat support to help you when you need it. Send us an email and our team will respond as soon as possible.
How Can I Check My Order Status?
Track your order by logging into your account or contacting us. Most orders ship in 5–7 business days after proof approval.
How Does the Free Shipping Work?
No gimmicks. Free standard shipping is applied automatically to most U.S. orders. Just add to cart and checkout.
️ What is Your Production Time?
Standard turnaround is 5–7 business days. For rush orders or complex jobs, contact our service team.
How Can I Get a Design Template?
We provide design templates in Adobe Illustrator, Photoshop, and Word. Request a template with your product and design tool of choice.
What is Your Return Policy?
Personalized (printed or custom-made) products are not returnable unless found to be defective. We strive to print all orders on high-quality paper, to match the PDF proof approved by the customer. If there is an issue with your order, please let us know within 7 business days and we’ll make it right.
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